YLabs is seeking a Senior Product Designer to support CyberRwanda, a youth-facing digital platform that combines an edutainment webcomic, with sexual and reproductive health and economic empowerment information and online ordering of contraceptives and other pharmaceutical products. This hands-on role will support a small and nimble team with the implementation phases of a multi-year, flagship design project in using digital education to improve the health and livelihoods of urban adolescents in Rwanda.
The Senior Product Designer will take initiative in shaping the future of the program based on the needs of users, stakeholders, and our partners. He/she will be working with a team to conduct and synthesize late-stage user research (qualitative and quantitative), and advocate product changes based on user research insights.
The ideal person will be excited to work with a dynamic cross-functional team of designers and healthcare professionals flexing their creative problem-solving muscles. He/she is interested in both the “big picture” of the work and getting their hands dirty, advocating for users, synthesizing user research into meaningful insights, creating clear, compelling communication materials, and prototype services and products at different levels of fidelity. A quick thinking, curious, and empathetic designer who has experience in service and product design will thrive in this role.